Postage costs are clearly shown before you complete your order.
It is our intention to complete orders as quickly as possible and to provide the most efficient and cost-effective delivery method.
Some UK postcodes may incur a shipping charge depending on the delivery postcode and the product purchased. Any shipping charges incurred will be visible in the checkout before payment is made. Delivery prices are quoted accurately once you input your postcode. Please contact us firstname.lastname@example.org if you have any queries about delivery locations, terms & costs.
When comparing costs of products, please consider the total price including postage and packing.
Packaging will often be a reused box, and does not reflect the item within the box. We may even use boxes from Amazon from time to time. The reasons for this are to encourage recycling and to reduce our impact on the environment and the climate.
If you are not generally at home during the day please consider having your order sent to an alternative address such as a to neighbour, or your place of work, or a local parcel shop.
Delivery prices are quoted accurately once you input your postcode. Please contact us email@example.com if you have any queries about delivery locations, terms & costs.
We will send an e-mail to let you know your order has been processed and dispatched.
Orders typically take between 2 and 7 days to arrive, generally only longer than 72 hours during busy or seasonal periods such as bank holidays or Christmas for example. If an item is out of stock or requires personalisation then delivery may take up to 28 days, and if you have ordered a pre order item, we will dispatch that on the day it says its due in, please allow usual delivery terms from that date. If there is likely to be any sort of delay with your order, or any issue with delivery, we will notify you by email or phone at the earliest opportunity to give you the choice of ordering an alternative item in stock, or refunding your purchase.
Please contact us on 01436 670873 or at firstname.lastname@example.org if you require any further information.
When you agree to our terms & conditions you agree that proof of delivery as supplied by our delivery company is sufficient evidence to establish that goods have been received.